Report a pothole

A pothole is where the surface of the road has been eroded and a hollow has formed. Potholes can also appear on footpaths.

Hounslow Council has pledged to target potholes through its pothole busters campaign. More information on the pledge and how we deal with potholes can be found by clicking on the 6 icons below.

What causes a pothole?

Roads everywhere are particularly vulnerable during winter’s freezing conditions. If there is even a small crack in the road water will enter, and the freeze/thaw cycle eventually causes the surface to break open. With vehicles crossing over it repeatedly a pothole is born, which is why our busy roads are more at risk.

How do we programme pothole repairs?

A team of trained highway inspectors inspect all council owned roads regularly. The frequency of these inspections follows national good practice guidance and varies depending on the classification and importance of the road.

Defects are recorded, and those that pose a potential hazard are assigned a repair time scale, in accordance with our safety inspection policy, with those posing a higher risk, to pedestrians or vehicles, given higher priority.

We also inspect any highway defects that are reported to us.

Hounslow Highways is undertaking resurfacing works on roads selected by the London Borough of Hounslow as part of their Pothole Pledge programme. Our list of works for this programme can be viewed here.

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