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  • Home
    Since the Hounslow Highways contract started, we have been working hard to improve the appearance and quality of Hounslow's streets. So far, we have resurfaced...

  • Contact
    Our interactive map allows you to browse enquiries received or completed within the last month. If someone has reported the enquiry you wanted to submit,...

    • Complaints
      We are working to ensure we do better in terms of providing full responses in clear, simple language that is easy to understand. However, if you...

    • Methods of Contact
        Write to us at: Hounslow HighwaysJubilee HouseDepot RoadHounslowTW3 1SN   Phone the London Borough of Hounslow on...

  • My Works
    Click the years below the map to see what's happening in your area as part of our borough wide investment programme.   To find out what is...

    • Alleyways
        Reference Name Description Start Finish Z1256/010_5E_01 FOOTWAY FROM TANGLEWOOD WAY TO FOXWOOD CLOSE 19/01/2016 22/01/2016 Z1260/010_5E_01 FOOTWAY FROM...

  • Roads & Footpaths
    As part of the first five years of our contract we will be resurfacing a large number of the roads and footpaths in Hounslow. The...

    • Crossovers
      Crossovers are strengthened sections of the public footpath that allow vehicles to safely mount the kerb and traverse the pavement without causing damage...

    • Potholes
      What causes a pothole? Roads everywhere are particularly vulnerable during winter’s freezing conditions. If there is even a small crack in...

    • Report a highway defect
      You can contact us to request improvements or report problems on the roads and footpaths. Alternatively, you can also raise the issue with...

    • Abnormal Loads
      Hauliers are required by law to provide Highways England with a minimum of 2 working days notice of any movement of abnormal loads. Loads...

    • Drainage
      What we do? Hounslow Highways is responsible for maintaining the drains, gullies and preventing flooding on the highways. Reporting a blocked...

    • White Bar Markings
      It is important to note that white lines are provided for advisory purposes only. If somebody has parked in front of your property and you have an existing...

    • Street scene design guide
      It promotes a holistic, cooperative, and inter-disciplinary approach to street scene design that ensures good principles are more widely adopted and a...

    • Skips
      Should you require a skip to be placed on the public highway, it is the responsibility of the skip company to apply for a skip permit. Skip permits are...

    • Temporary structures
      A temporary structure licence is required to place some materials on or over the public highway. These include:  Scaffolding Hoarding Building...

    • Improving our roads
      As part of the first five years of the contract, a large number of roads in the borough will receive a new surface. The new road surfaces will be...

      • Road works FAQs
        1. My road is being resurfaced but they keep doing bits and going away and then coming back, why is this? The resurfacing in your road requires different...

    • Improving our footpaths
      In the first five years of our contract, we will be repairing and improving a large number of footpaths in Hounslow to make walking safer and...

      • Footpaths FAQs
        1. You have stopped me parking on my drive / outside my property whilst you are carrying out works in my street. Why is this? When we carry out footway...

    • Winter
      We have salt stocks in the borough and our fleet of gritters and snow ploughs are ready to start work as soon as ice and snow is forecast. What we do Our...

      • Safety in winter
        You may be travelling on a road that is not part of a main gritting route or you may be on a road before it has been treated. If this is the case,...

      • About gritting
        Throughout the winter, we have six gritters spreading rock salt on the borough's roads to prevent ice forming. We store 2,700 tonnes of salt at our depot...

      • Gritting routes in Brentford/Isleworth
        The following roads will be gritted during the winter: Road From To Alexandra Road High St Brentford Bus Terminal Amhurst...

      • Gritting routes in Chiswick
        The following roads will be gritted during the winter: Road From To Acton Lane Boundary Chiswick High Rd Annandale...

      • Gritting routes in Cranford/Heston
        The following roads will be gritted during the winter: Road From To Alcock Road Brabazon Road Armytage Road Alderney...

      • Gritting routes in Feltham/Hanworth
        The following roads will be gritted during the winter: Road From To Air Mono Lane Park Way Browells Lane Ashford...

      • Gritting routes in Hounslow
        The following roads will be gritted during the winter: Road From To Argyle Avenue Park Avenue Whitton Road Bell...

  • Street Lighting
    More than 16,000 street lights will be converted to energy-saving and carbon-efficient LED lamps. The lighting will be much brighter and won’t...

    • Street light services
      Services offered on public maintained roads The addition or removal of street lights The maintenance of lamp columns, bollards, centre island lamp...

    • Street lighting FAQs
      1. Why are you replacing the street lighting in the borough? We know that street lighting is very important to residents, businesses and visitors alike....

  • Street Cleansing
    The appearance and cleanliness of Hounslow’s streets is one of the most important parts of our service. We want our borough to be the one where...

    • Dog fouling
      The Animal Control Team within the council will deal with issues of dog fouling on the Highway and the Council has Dog Control Orders in place to deal...

    • Fly-tipping
      We treat fly-tipping very seriously and will prosecute anyone who is caught doing it. The fly-tipping of controlled waste, which requires a waste management...

    • Graffiti and fly-posting
      Graffiti is any informal or illegal marks, scratching, carvings, drawings or paintings that have been deliberately made by a person or group of people...

    • Removal of dead animals
        Hounslow is proud to have large open spaces and parks as well as a large residential population which in many instances are pet owners. Unfortunately...

    • Leaf Fall
      In early autumn, leaves begin to fall from deciduous trees and it is Hounslow Highways’ responsibility to clear leaves and debris from trees that...

    • Treatment of Weeds
      The weeds are sprayed with a non-toxic herbicide, which acts only on contact with the plant surface. This spot spraying is completed by our partner, who...

    • Cleansing Schedules
      To find out which ward a street is in, please click here. To find out which cleansing week it is - Week 1 or Week 2 - please click here. Cleansing inspection...

  • Environment
    As well as maintaining the borough's roads, pavements and street lighting, Hounslow Highways also manages the street scene and environment, including abandoned...

    • Abandoned vehicles
      An abandoned vehicle is generally a vehicle that has come to the end of its life and/or has no owner and has therefore been disowned. Dumped or abandoned...

    • Cars for sale
      It is not the intention to target a resident who wishes to sell their car whilst it is parked outside their home. However we aim to combat the hotspot...

    • Grounds maintenance
      Routine safety inspections of the grass verges, shrubs and hedges are undertaken when the roads and pavements are inspected, which can range from once...

    • Street trees
      We undertake a surve and safety inspection of street trees on a rotational basis, assessing and inspecting a third of the borough's street trees each...

      • Street trees FAQs
        Inspections and Maintenance To find out when the street trees in your ward are programmed for inspections, please view our schedule here. Why don’t...

    • Advertising boards and trailers
      There are a number of factors to consider when determining whether an advertising board is considered a high or low risk to highway users. If, following...

    • Licensed tables and chairs
      Should a licence not be held then the proprietor will be requested to remove the items until such time that a specific licence is granted through the council’s...

    • Surrendering a Vehicle
      In order for us to be able to remove your vehicle, it must: be located within the boundaries of the London Borough of Hounslow be accessible and ready...

  • News

    • Newsletters
      Bedfont, Hanworth and Feltham   The Bedfont, Hanworth and Feltham area features several surviving manor houses, large open playing fields...

      • Bedfont, Hanworth and Feltham
        February 2015 In this issue we inform you about Hounslow Highways' two year anniversary, our joint cleansing regime with Brentford FC and an event...

      • Central
        February 2015 In this issue we inform you about Hounslow Highways' two year anniversary, our joint cleansing regime with Brentford FC and an event held...

      • Chiswick
        February 2015 In this issue we inform you about Hounslow Highways' two year anniversary, our joint cleansing regime with Brentford FC and an event held...

      • Heston and Cranford
        February 2015 In this issue we inform you about Hounslow Highways' two year anniversary, our joint cleansing regime with Brentford FC and an event held...

      • Isleworth and Brentford
        February 2015 In this issue we inform you about Hounslow Highways' two year anniversary, our joint cleansing regime with Brentford FC and an event held...

    • Leaflets
      The Road Ahead Hounslow Highways, the appointed highways service provider, is responsible for improving and maintaining the borough’s...

    • Videos

    • Publications
      Heston and Cranford Area Forum Leaflet distributed to residents at the area forum for Heston and Cranford in March 2016.  ...

  • FAQs

  • Our Commitment
    Below is a list of our main services and requests we receive from members of the public and the timeframes in which we aim to deal with them.   Potholes Inspect...

  • Site map

  • About us
    Hounslow Highways is a partnership between the council and two major companies; VINCI Concessions and Ringway. These two companies are well established,...

  • Accessibility
    Blind or partially sighted users If you are blind or partially sighted and would like to change the text size or use a speech browser, we have endeavoured...

  • Media
    Members of the public are encouraged to contact us using our contact form to help us route you to the most appropriate person as quickly as possible.   For...

Hounslow Highways gets involved with General Election day 2017

Hounslow Highways once again teamed up with the London Borough of Hounslow to successfully deliver general... Read more

Hounslow Highways supports clean-up day in Isleworth

On Saturday 22nd April 2017, Hounslow Highways was on hand to provide cleaning equipment to residents... Read more



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